Transforming Digital Experiences for a Tech Giant: A 16-Year Partnership in Engineering, Research & Design

For more than 16 years, Scalence has collaborated with a leading multinational technology company based in the United States, delivering expert UX Design, Engineering, and Research services. This enduring partnership has supported critical product areas in Ads, Android, Payments, and more, ensuring agility, ongoing innovation, and user-centered excellence at scale.

Discover additional insights on scalable design and digital experience in our blog, Why Digital Experience Should Be the Heart of Your BFSI Strategy.

Meeting Multi-Platform UI/UX Demands Across North America

The technology company required a large and flexible network of UI/UX resources to address project needs spanning multiple product areas. From researchers to developers, Scalence provided expertise to deliver outstanding design and usability for North American initiatives, ensuring every project (from ads and payments to enterprise apps) received world-class support.

Flexible Design Services and Staffing Partnership

Scalence enabled design continuity across a diverse product landscape, covering Ads Planning, Android, Search Ads, Local Services, YouTube Ads, Payments, and Shopping. Through a managed services and staffing partnership, Scalence seamlessly deployed skilled teams who could scale with evolving requirements and deliver user-centered results under tight timelines.

Explore how digital design is transforming healthcare experiences in Making Your Healthcare Platform Actually Work for Your Patients.

Enduring Value, Consistent Innovation

The collaboration has driven more than 16 years of innovation and scale. Today, roughly 8% of Scalence’s active population at the client is dedicated to UI/UX projects—representing a total deployment of over 5,700 resources across three countries. This partnership remains a model for continuous design excellence, agility, and global reach.

For another example of UX-driven impact, see how Scalence’s strategy accelerated paid subscriptions for a digital navigation leader in our case study, UX Strategy Accelerates Paid Subscriptions.

Considering a design or research-driven transformation for your enterprise? Connect with us at inquiries@scalence.com or explore related stories on our case studies page.