We are hiring a Site Reliability Engineer who can do three things well: take a production failure down to its actual root cause and close it : including when the cause turns out to be the alert itself rather than the service; build the automation that stops that class of failure from ever needing a human again; and own a project end-to-end : taking a service onto our release tooling, standing up a new tenant’s queues, promoting a set of SLOs: from scope to production.

We are a fundamentally proactive team. We care about release process and tooling because that’s how we prevent outages before they happen. We invest in tooling because tooling: not heroics: is how we stop the next incident. This isn’t a reactive ops role; it’s a role for someone who treats every incident as an unfinished automation task.

Required Experience

• 7-9 years of experience in SRE, DevOps, or infrastructure/production engineering roles.
• Strong track record of driving production issues to true root cause: not just mitigating symptoms.
• Proven ability to build automation (scripts, tools, services) that durably eliminates a class of manual or repetitive work.
• Demonstrated experience owning technical projects independently from scoping through to production delivery.

Required Skills

• Strong Python skills: comfortable building and maintaining automation, tooling, and scripts used by other engineers.
• Advanced skills reading and correlating logs, metrics, and traces to diagnose issues across multiple interdependent systems.
• Extensive experience with release engineering, deployment tooling, or CI/CD pipelines.
• Excellent written communication: clear incident writeups, project scoping docs, and technical updates that influence direction across teams.
• Experience mentoring engineers and leading technical initiatives.